Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag a new casino for us to look at? This page explains how to reach No Gamstop Casinos and what we can realistically help with.
How to reach us
The best way to contact the team is by email at [email protected]. We read every message and try to reply within a couple of working days, though busier periods can mean a slightly longer wait.
When you write in, a little detail goes a long way. If your message relates to a specific brand featured on the site, let us know which one and what happened — it helps us look into it properly rather than going back and forth on the basics.
What we can help with
- Corrections or updates to information on a review, offer or bonus term
- Suggestions for casinos we haven't covered yet
- Questions about how we assess and rank the sites listed on the site
- General feedback on the site, its layout or its content
- Media or partnership enquiries
What we can't help with
We're an independent comparison and review site, not a casino operator. That means we're not able to:
- Process deposits, withdrawals or account issues — these need to go through the casino itself
- Resolve disputes about a specific bet, bonus or account decision
- Offer financial, legal or personal advice
- Verify identity documents or handle KYC checks on a brand's behalf
If you're having a problem with a particular casino, your first step should always be that operator's own support team, followed by whatever licensing or dispute-resolution body they name in their terms. If gambling has stopped being enjoyable, our Responsible Gambling page has practical support options and further reading.
Reader feedback shapes our reviews
Our write-ups on brands like Betmica, Kikibet and Betninja are built from research into licensing, game libraries, payment methods and bonus terms — but reader experience matters too. If you've signed up with a casino we cover and something in the review doesn't match what you found, tell us. We'd rather correct a page than leave it wrong.
For the current rankings and full write-ups, see our Non GamStop Casinos 2026 - Best Online Casinos UK page. If you'd like to know more about who runs this site and how we work, visit About Us, and our Terms and Conditions set out the rules for using the site.
A note on timing
We're a small editorial team, so please allow a reasonable window for a reply — especially for detailed research requests or partnership proposals, which take longer to review properly than a quick correction. If your enquiry is urgent and involves an active account issue, contacting the casino directly will always be faster than waiting on us.
All content on this site is intended for adults aged 18 and over.